Last Updated: 7 September 2026

Privacy Policy – Arabyati Platform for Teaching Arabic to Non-Native Speakers

Privacy Principles of the Arabyati Platform for Teaching Arabic to Non-Native Speakers

Our Privacy Policy is founded on our commitment to the following core privacy principles:

• We are strongly committed to creating a safe and secure online environment for every user.
• We do not sell users’ personal information to any third party.
• We strive to provide our users with access to and control over the information they share with us, and we take the protection of user information very seriously.
• We take additional precautions for young learners, as detailed in the Children’s Privacy Policy, including restricting children’s accounts to block any features that might allow a child to post or automatically disclose personal information.
• We do not display third-party advertisements on the Arabyati Platform.
  
  Our mission is to provide world-class education — not to sell products or educational programs.

Summary

The Arabyati Platform for Teaching Arabic to Non-Native Speakers is owned by Middle East Electronic Learning Interactive (License No. 02755), a company registered in the Qatar Financial Centre (QFC) (“the Company,” “Arabyati Platform,” “we,” “our,” or “us”).

As a licensed company, we use the information we collect to provide you with a better experience and to fulfill our mission of delivering world-class education to anyone, anywhere.

We deeply respect the privacy of our users and are fully committed to protecting their personal data and creating a safer environment for users and learners of all ages.

This Privacy Policy explains how we handle your personal data when you visit our website www.arabyati.com or use our online service (collectively referred to as “our Service”), regardless of where you access it from, and informs you of your privacy rights and how the law protects you.

Use by Children and Students

For specific information on how personal data is collected, used, and processed when providing services to educational institutions and teachers, please refer to the Educational Institutions and Students Policy section below.

Our Children’s Privacy Policy explains how we collect, use, and process personal information from children under the age of 13.

Information Collection

We collect information in the following ways, depending on your use of the Service and your account settings:

We collect information directly from you, for example, when you create an account, communicate with us, participate in activities, events, or surveys, or provide information while using the Service.

We may also collect information from others, such as a child’s parent, teacher, or educational institution, or from third parties — meaning external entities not affiliated with us — such as third-party applications used by the user to connect with the Service.

We also collect certain information automatically, such as data related to your use of the Service and the devices you use to access it.
We may use cookies, web beacons, and similar technologies to collect information as described in our Cookies Notice.

Examples of information we may collect include the following:

• Account registration information, such as: full name of the user, date of birth, gender, educational background, country of residence, language, email address, mobile number, and information about learning sessions.
• Information about your browser or device, and your location.
• Information you choose to include in your profile or post on public areas of the Service.
• Information you may provide in connection with specific features or special programs.
• Non-personal information that may be linked to your personal data, including information related to your use of our Service.
• Additional details regarding our collection of children’s and students’ data are available in the Children’s Privacy Policy and the Educational Institutions and Students Policy.

Information You Provide to Us

• Contact and Profile Information:
  
  When you create an account on our Service, we may collect information including your name, email address, and date of birth (for compliance purposes).
  
  We also collect login credentials such as your username and password.
  
  After registration, you may also choose to provide additional information in your profile, such as your nickname and other personal or demographic details.
• Your Communications and Contact with Us:
  
  We may collect information from you at other times, such as when you request customer support, send us an email, post a comment or question, submit feedback, complete a survey, participate in a special program, or otherwise communicate with us (including through third-party services).
• Your Interactions with Our Services:
  
  We may collect information from you when you interact with Service features, such as our AI-powered chatbot program.

Information We May Receive About You from Others

• Information Obtained from an Educational Institution or Other Users:
  
  We provide certain features within our Service that allow other users to provide us with information about you.
  
  For example, an educational institution or its staff may provide information about participants receiving our services,
  
  or a parent may provide information about a child user — such as when a parent creates an account for their child and supplies us with certain details (e.g., username and age).
  
  Please refer to the Children’s Privacy Policy and the Educational Institutions and Students Policy for additional information regarding the use of our Service by children and students.
• Information from Single Sign-On (SSO) Authentication Services:
  
  If you choose to register for (or access) your account using an authentication service such as Google Accounts or Clever as a Single Sign-On (SSO) option (each referred to as an “Authentication Service”),
  
  we may collect information from that third-party authentication service, in accordance with your privacy settings in your account with the respective provider.
• Information Provided by Partners and Other Sources:
  
  We may also receive information from external organizations with whom we partner to deliver educational services.
  
  If we combine information obtained from such external sources with the personal data we collect through our Service,
  
  we will treat the combined information as personal data in accordance with this Privacy Policy.

Information We Collect Automatically

• Information About Your Use of Our Service:
  
  We may collect usage information about how you interact with our Service,
  
  such as the number of exercises you have attempted,
  
  the number of videos you have watched,
  
  the types of activities you have participated in,
  
  the subjects studied, the chat topics discussed,
  
  and the amount of time spent completing exercises.
  
  This information enables us to design learning experiences that are better tailored to your needs.
• Location Information:
  
  We may collect and use information about your location (such as your country),
  
  or infer your approximate location based on your IP address,
  
  in order to provide you with educational content or offers relevant to your region (if applicable).
  
  However, we do not collect your precise geographic location or that of your device.
  
  Users can adjust their computer or mobile device settings to prevent sharing any location-related information.
• Usage and Device Information:
  
  To deliver personalized education and a high-quality user experience,
  
  we may use various technologies that automatically record certain technical information from your browser or device
  
  when you visit our website, read our emails, use our Service, or otherwise interact with us.
  
  This may include details such as your device or mobile type,
  
  the operating system version you are using, and other system identifiers.
  
  You can learn more about our use of these technologies — and how to manage or disable them — in our Cookies Policy.

Use of Information

We use the information collected for the following purposes:

• To provide the Service.
• To personalize your experience.
• To communicate with you about your account and our Service (including responding to inquiries and sharing information about new features and offers that may be of interest).
• To understand and improve our Services, and to develop new or enhanced educational offerings.

We also have the right to use non-personal data elements (such as usage information, feedback that is non-identifiable, anonymous, or aggregated) for product development, research, analytics, and other purposes, including analyzing, improving, or marketing our Services, demonstrating the impact of our platform, or conducting educational research.

How We Use Your Information (Detailed Explanation)

• To provide our Service:
  
  We use your information to operate, maintain, and deliver all features of our Service,
  
  including providing the educational service, enabling platform functionality, and allowing account registration and creation.
• To personalize your experience:
  
  We use your information to customize your experience while using the Service,
  
  including across different devices you may use to access the platform.
• To communicate with you:
  
  We use your information to communicate with you about your account,
  
  to send notifications and information related to platform or company activities,
  
  and to respond to your inquiries.
  
  We may also use your information to provide details about our own features, services, and other offers that may be of interest to you.
• To understand, improve, and develop our Services:
  
  We use the information to understand and analyze usage trends, learning behaviors, and user preferences,
  
  in order to improve the operation and appearance of the Service and create new features and functionalities.
  
  To enhance the accuracy and educational effectiveness of our Service,
  
  we may manually review certain user-generated content (as defined in the section “User Content and Ownership” in our Service Agreement).
• To develop new educational offerings:
  
  We may use information to maintain, develop, support, and enhance our Service and other educational products and services,
  
  as well as for educational research purposes.
• For legal, compliance, or safety reasons:
  
  We may review, use, or disclose information to comply with applicable laws, rules, or regulations,
  
  and our Service Agreement,
  
  including to protect the safety and rights of ourselves, our users, and the public.

For information regarding the processing of personal data related to international visitors outside the United States,
please refer to the Regional Information section.

Processing of Personal Data Related to International Users Outside the Hashemite Kingdom of Jordan (Regional Information)

This Regional Information Policy supplements our main Privacy Policy.
In certain countries, users may have additional rights, which may include the right to request access to their information, update it, review it, delete it, anonymize it, or object to or restrict our use of their data for specific purposes.

If you wish to exercise any of these rights, please contact us.
Please note that our ability to respond to specific requests may be limited by applicable law and the functional nature of our Service.

We may provide supplementary information in connection with the provision of our services in specific countries or for particular programs offered outside Jordan,
including through our Help Center or on regional websites.

International Data Transfer

If you choose to use our Service from Europe or other parts of the world where data collection and usage laws differ from the Personal Data Protection Law in Jordan,
you acknowledge and agree that your personal data will be transferred to, stored, and processed for the purpose of performing the Service under our contract (including, for example, our Service Agreement)
and for any other purpose for which you have provided explicit and informed consent.

Rights of Minor Users

If you are a registered user under the age of 18, you have the right to request the removal of content or information you have publicly posted on our Service.
To request removal, please contact us for assistance.
Please note that your request does not guarantee complete or comprehensive removal, as the content or information may be retained as required by applicable law.

General Data Protection Regulation (GDPR)

If you are a resident of the European Union (EU), the United Kingdom (UK), or other countries within the European Economic Area (EEA), you may have additional rights, including:

• Right of Access and Portability:
  
  The right to access your personal data, along with certain related information, and to obtain that data in a commonly used format and transfer it to another data controller.
• Right to Rectification:
  
  The right to correct your personal data without undue delay when such data is inaccurate or incomplete.
• Right to Erasure (“Right to Be Forgotten”):
  
  The right to delete your personal data without undue delay in certain circumstances,
  
  such as when the personal data is no longer necessary for the purposes for which it was collected or processed.
• Right to Restriction:
  
  The right to restrict our processing of your personal data in certain circumstances,
  
  such as when you contest the accuracy of the personal data, allowing us a reasonable period of time to verify its accuracy.
• Right to Object:
  
  The right to object, on grounds relating to your particular situation, to the processing of your personal data,
  
  and the right to object to the processing of your personal data for direct marketing purposes,
  
  to the extent that such processing relates to direct marketing.
• Right to Withdraw Consent:
  
  The right to withdraw your consent at any time
  
  (acknowledging that withdrawing your consent will not affect the lawfulness of processing carried out before such withdrawal).

You may also have the right to file a complaint with the legally designated and competent supervisory authorities.

If you require further assistance regarding your rights, please contact us, and we will review your request in accordance with the applicable law.

In some cases, our ability to support your rights may depend on our obligations to process personal data for reasons related to security, safety, fraud prevention, or compliance with regulatory or legal requirements,
or because processing is necessary to provide the services you have requested.
In such cases, we will inform you of the specific details in response to your request.

For personal data subject to the General Data Protection Regulation (GDPR), we rely on several legal bases for processing.
These legal grounds apply when:

• The processing is necessary to fulfill our contractual obligations set forth in the Service Agreement or other contracts entered into with you.
• The processing is necessary for our legitimate interests, such as improving, customizing, and developing the Service;
  
  marketing the Service (including new features or products that may be of interest); and enhancing safety and security, as described above.
• You have provided your consent for a specific purpose.
• The processing is necessary to comply with a legal obligation or a court order, or for the establishment, exercise, or defense of legal claims.

Disclosure of Information

We take the protection of the personal information you provide to us very seriously.
Accordingly, we assure you that we do not and will not sell your personal information to any third parties.
This section explains the cases in which we may disclose personal information to third parties.

We may disclose personal information in the following situations:

• With other users of our Service, if you use features that enable you to share your information with others (or make it accessible to them).
• With vendors, consultants, and other service providers who perform work on our behalf.
• With other users associated with your account, such as a parent or the educational institution to which you belong.
• With your educational institution, if you use our Service for educational purposes.
• With your consent (including third-party applications you choose to use, such as complementary services or authentication services).
  
  If you choose to use a third-party application or service, that third party’s use of your information will be governed by its own Privacy Policy.
• In connection with corporate transactions, including mergers or acquisitions.
• For compliance purposes, specifically when reasonably necessary to protect the safety and security of our users or Service, or when permitted by law.

We also reserve the right to disclose anonymous or aggregated information that does not reasonably identify you.

Ways Your Information May Be Disclosed or Transferred (Detailed Explanation)

When certain information is visible to others on the Service by default, some features or functionalities of the Service may disclose your information to others or make it accessible to them.
For example, your information may be visible to others in the following situations:

• Information you post in public areas of the Service:
  
  When you post a question or answer on the Service, your profile — which may include your name, brief biography, and the content of your posted comment — becomes visible to others on the platform.
  
  As with most online services, once your information becomes available to others on the internet, it can be collected and used by recipients or any other visitors to the site without restriction.
  
  Therefore, please be mindful of standard online safety guidelines and carefully consider what personal information (if any) you wish to disclose in your profile or posts.
  
  We strongly advise not using your real name (or any other information that could be used to identify you) when creating your username or profile.
• Information disclosed when your account is connected to another user’s account:
  
  When your account is connected to an educational institution or a parent, that individual or institution will be able to view your profile information and learning activity on the Service —
  
  such as videos you’ve engaged with, questions and answers you’ve posted, chat history, and other usage information.
  
  This may include your real name (not just your username), as well as the information contained in your account profile and settings.

With Your Consent or at Your Direction

You may grant consent or authorization to disclose your information to third-party applications or services in several ways.
Please note that these third parties are not under our control and are not subject to this Privacy Policy.
Therefore, we strongly recommend reviewing the Privacy Policy of any third-party application or service before allowing it to access your account information with us.

• Disclosure to third-party applications you authorize:
  
  Third-party developers and service providers may create complementary services for our platform.
  
  We may disclose information to such third-party applications that you explicitly permit.
• Disclosure to third-party Single Sign-On (SSO) tools:
  
  If you choose to use an authentication service, these third-party providers may be able to collect or infer information about you,
  
  including details about your use of our Service (such as your login activity), in accordance with their own privacy policies.
• Disclosure related to special programs you participate in:
  
  If you participate in special programs where we collaborate with third parties,
  
  we may disclose information collected from or about you to those external partners to facilitate the program or the services provided.
  
  Before you choose to join a special program, we will inform you whether information will be shared with the third parties offering that program and specify which information will be disclosed.
  
  These partners may use your information as described in their own Privacy Policies.
• Disclosure with your explicit consent:
  
  We do not disclose your information to external organizations for their marketing or promotional use without your consent.
  
  In some cases, you may grant us permission to disclose your information to authorized partners, non-profit organizations, or other unaffiliated entities.
  
  In such cases, we will share only the information that you have allowed or instructed us to disclose.

We May Disclose Information to Your Educational Institution

If you are an educational institution user or a teacher, we may disclose certain information to your institution.
For more information, please refer to the section titled “Use by Educational Institutions and Students.”

We May Disclose Anonymous or Aggregated Information to Others

Under certain circumstances, we may disclose non-identifiable or aggregated information that does not reasonably identify you as an individual, for various purposes.
For example, we may share de-identified information with business partners to enhance our Service or offerings, or to conduct educational research.

If we disclose information to third parties for research or product development purposes,
such information will be aggregated and/or de-identified to ensure that users cannot be reasonably identified.

We Will Disclose Information to Employees and Service Providers

In order to deliver our Service, we have the right to disclose information to our employees, trusted vendors, and third-party service providers,
such as entities that provide billing, customer support, analytics, hosting, data processing, marketing, and other similar services.

When we disclose information to external service providers or vendors,
these third parties are contractually obligated to maintain the security and confidentiality of such information.

We May Disclose Information for Legal or Business Purposes

• Business Transactions:
  
  We may disclose information in the course of developing or restructuring our business, including through a merger or acquisition.
  
  In the event of any merger, acquisition, change of control, or any form of sale of some or all of our assets,
  
  your information may be transferred or disclosed in connection with that business transaction.

If the transaction involves the transfer of students’ personal data to a third party,
we will require the new owner to continue to honor the terms outlined in this Privacy Policy,
or we will provide the educational institution with notice and an opportunity to opt out of the transfer of student personal data
by requesting the deletion of such data prior to the transfer.

• Other Circumstances:
  
  We may disclose information when we have a good-faith belief that such disclosure is necessary and reasonable to:

(a) Respond to any applicable law, regulation, rule, legal process, or enforceable governmental request;
(b) Enforce the applicable Service Agreement, including investigating potential violations thereof;
(c) Investigate or defend ourselves against claims or allegations from any third party;
(d) Detect, prevent, or otherwise address fraud, security, or technical issues;
(e) Protect our rights, property, or personal safety (and that of our team), our users, or the public; or
(f) As otherwise required or permitted by law.

Transparency and Your Choices

We take your privacy seriously.
Therefore, we strive to give you the ability to control the choices and decisions related to your personal information.

We recognize that your personal information is important to you,
and for that reason, you have options regarding how your personal information is used and disclosed.
We want you to have access to your personal data so that you can help keep it as accurate and up to date as possible.

When you register for an account, you can:

• Limit the optional information you provide:
  
  You may choose to provide only information that does not reasonably identify you to others.
  
  For example, we recommend selecting a username that is not linked to your real name (or cannot be used to identify you).
  
  You may also decline to provide any optional information in your public profile.
• Choose whether to disclose personal information to third-party services:
  
  You may select which third-party applications you wish to use and can stop using any of them at any time.
  
  This functionality is optional and entirely under the user’s control.
  
  For example, you can revoke our access to your account on any Single Sign-On (SSO) service at any time
  
  by disconnecting the “linked account” in your account settings
  
  or by updating the appropriate settings in your authentication service preferences.
• Choose whether to receive optional emails:
  
  From time to time, we may send you emails about our products and services,
  
  or about other products and services we believe may benefit you.
  
  You can opt out of receiving these emails by clicking the unsubscribe link in any message
  
  or by updating your email preferences.
  
  Please note that you cannot unsubscribe from certain essential communications related to your account,
  
  such as account verification, changes or updates to service features, technical or security notices,
  
  or other automated account-related communications.
• Update, correct, or delete your account information through your account settings.
  
  We encourage users to review their account settings regularly.

You can learn more about cookies and how to manage your cookie preferences in our Cookies Policy.

Most web browsers are set to accept cookies by default.
If you wish, you can usually adjust your browser to remove or reject browser cookies before accepting them.
You can also opt out directly of certain third-party cookies.

Please note that choosing to remove or reject certain cookies may limit your use of the Service.
For more details about our use of cookies and similar technologies, please refer to our Cookies Policy.

You Can Share Information About the Courses You Study Through Sharing Features

We may provide clearly defined sharing features that allow you to share information about the programs, courses, or topics you are studying through the Service.
(The use of sharing features is entirely at the discretion of the user.)

In certain cases, the educational institution retains administrative control over institutional accounts,
including the ability to modify or delete such accounts.

For more information, please refer to the Children’s Privacy Policy and the Educational Institutions and Students Policy.

Your Account Settings

We strive to enable you to control and manage access to your information, so you can help keep it as accurate and up to date as possible.

When you register on our platform and provide us with information,
you may update, correct, or delete your account and information at any time
by reviewing your profile details and preferences on your Account Settings page.

Parents (not children) can modify or delete child user accounts (within the parental account),
as explained in our Children’s Privacy Policy.

Parents or educational institution users who request to modify or delete institutional accounts
may be directed to contact the relevant educational institution.

Accessing, Updating, and Correcting Your Information

You may access, update, and correct your personal information at any time
by logging into your account and updating the relevant information on your Account Settings page.

Account and Information Deletion

To request the deletion of your information at any time,
please log in to your account and select “Delete Your Account” from the settings.
You can learn more by contacting our Help Center.

• Please note that your information will be retained in a backup copy for up to one week.
  
  If you log back into your account within 24 hours, your account will not be deleted,
  
  and you will need to perform the deletion process again.
• We may not be able to delete information in all circumstances.
  
  For example, we may retain certain information — as necessary —
  
  to prevent fraud or future misuse, for recordkeeping or other legitimate business purposes,
  
  or where required by law.
  
  Any retained personal information will remain subject to the terms of this Privacy Policy.
• Unless we receive a deletion request, we will retain your information as long as your account remains active,
  
  or as needed to support the purposes for which it was collected.
  
  We may also retain information that has been anonymized or aggregated
  
  so that no individual can reasonably be identified.
• Parents may modify or delete child user accounts associated with the parental account,
  
  except for certain institutional accounts linked to educational organizations.

Educational Institution Accounts

The default settings for accounts used by, or under the direction of, an educational institution may vary
depending on how the institution uses our platform and in accordance with the terms of the agreement between the institution and us.

In certain cases, the educational institution retains administrative controls,
including the ability to modify or delete accounts.

If you have an institutional account, please contact your educational institution for information regarding your account.

For more details, please refer to the Educational Institutions and Students Policy.

Location of Data Storage and Retention

The database is securely managed and hosted through DigitalOcean infrastructure located in London, United Kingdom,
specialized in providing cloud computing and digital infrastructure services.

The company relies on advanced security systems and regular backup technologies
to ensure data integrity and service continuity,
in accordance with the highest internationally recognized standards of security and compliance.

The database operates within a distributed cloud environment
that enables secure and efficient data processing and storage,
while providing stable and fast access to information,
in full alignment with the confidentiality and privacy protection policies adopted by the Platform.

Security of Your Personal Information

We are committed to securing your personal information.
To protect your privacy and safety, we take reasonable steps to verify your identity before granting account access or making corrections to your information.
For example, we may ask you to provide certain details to confirm your identity, and we may require you to create and use a password to access certain parts of our Service.
We strongly encourage you to create and maintain a strong password to help ensure the security of your account.

How We Protect Your Personal Information:

• We encrypt your personal information (when stored in an inactive state).
• We protect your personal information during transmission over public networks through encryption.
• We employ reasonable organizational and technical safeguards designed to help protect the privacy and security of your personal information.

How You Can Protect Your Personal Information:

• We recommend creating a username that does not reveal your identity.
• We recommend creating and maintaining a strong password.
• We encourage you to think carefully about what you share online and continue to educate yourself on online safety.

We use reasonable safeguards to protect our Service and your personal data;
however, you acknowledge, understand, and agree that no security system is perfect or entirely foolproof.
We employ physical, administrative, and technical safeguards designed to maintain the integrity and security of your personal information held in connection with our Service.

That said, we cannot guarantee or warrant the absolute security of all information you transmit to us.
For example, no Internet service or email transmission is completely secure or error-free.
In particular, emails sent to or from the Service may not be secure,
so please exercise extra caution when deciding what information to send us by email or when seeking support.

Once we receive your transmitted information,
we will make commercially reasonable efforts to secure our systems.
When entering sensitive information, we encrypt its transmission using Secure Socket Layer (SSL) technology or equivalent encryption protocols.

However, please note that this does not guarantee that such information cannot be accessed, disclosed, altered, or destroyed
through breaches of any physical, technical, or administrative safeguards.

In the event that any information under our control is compromised due to a security breach,
we will take reasonable steps to investigate the situation and notify you of the incident in accordance with applicable laws and regulations.

Third-Party Links

Our Service may link to, or be linked from, websites operated by other entities or individuals.
If we include a third-party link and you click on it, you will leave our Platform/Website,
and the Privacy Policy of that third party will then apply.

Similarly, if you see a link to our Platform/Website appearing on a third-party website,
the Privacy Policy of that third party will apply to that site.

Example:
If you are on a page belonging to us on Instagram, then the Instagram Privacy Policy applies to our page on that platform.

You therefore acknowledge, understand, and agree that our Privacy Policy does not apply to — and we cannot control — the activities of other third-party websites.
Accordingly, we strongly encourage you to review the privacy policies of such third-party websites.

Changes to This Privacy Policy

We reserve the right to amend or revise this Privacy Policy from time to time.
We will notify users of any changes to our Privacy Policy by posting the revised or updated version,
including the updated revision date, on our Platform/Website/Service.

If we make any material changes to this Policy,
we will make every reasonable effort to inform you of those changes
by posting a notice on our website before such changes take effect.

Accordingly, we recommend that you review this Privacy Policy each time you visit the Service
to stay informed about our privacy practices.

We will not make any material changes to our Privacy Policy
that relate to the collection or use of students’ personal data by educational institutions
without first providing notice to the educational institution
and giving them the opportunity to opt out before any student personal data is used
in a materially different way from what was disclosed at the time of collection.

Contact Us

Please contact us if you have any questions or comments.

Email: info@arabyati.com

You may also wish to visit our Help Center and Frequently Asked Questions (FAQ) page and resources at
https://www.arabyati.com/,
which host helpful information and commonly asked questions that you may find useful.

Educational Institution and Student Use Policy

This Educational Institution and Student Use section supplements our Privacy Policy with respect to the use of the Service by educational institutions.
Our company is dedicated to providing educational content focused on teaching Arabic to non-native speakers.
We strive to implement best practices to protect the privacy of all our users — students and others alike.

We have established additional controls and procedures for educational institutions and teachers (collectively referred to as the “Educational Institutions”) when they use the Service for educational purposes.

When the Service is used as part of an Educational Institution’s academic program,
the personal information related to that institution’s student users (“Educational Institution Users”) may include information classified as “Educational Records” under the privacy laws of certain countries (such as FERPA) or other legally protected information.
We refer to such information as “Student Personal Data.”

Our Commitment

We are firmly committed to supporting student privacy.
Our collection and use of Student Personal Data are subject to:

• our agreements with the Educational Institutions,
• our Privacy Policy, and
• the applicable privacy laws.

For Educational Institution Users under the age of 13,
our privacy practices may also be subject to child online privacy protection laws.

If you have any questions regarding the review, modification, or deletion of a student user’s personal information,
please contact your Educational Institution directly.

Creation of Educational Institution Accounts

Please note that, in order for Educational Institution User Accounts to be associated with the institution and treated as Educational Institution Accounts (as defined in our Service Agreement),
such accounts must be created by or under the direction of the Educational Institution,
using an institution-issued or institution-approved email address.

For example, an Educational Institution Account is created when:

• A teacher creates usernames, logins, and passwords to set up student user accounts and a classroom within the Service.
• A student user creates an account under the direction of the institution using an institution-issued or approved email address.
• Accounts are established under a separate agreement between us and the Educational Institution, granting those accounts the status of Educational Institution Accounts.

In cases where we do not have a separate agreement with the Educational Institution,
we may require written notice indicating that the accounts will be used for institutional purposes
in order to recognize them as Educational Institution Accounts.

If you are an Educational Institution, please contact our Educational Partnerships Team
to learn more about how to ensure that student accounts are properly configured and managed as Educational Institution Accounts.

Additional Detailed Information

Below are specific ways in which we use and protect students’ personal data:

• We collect, maintain, use, and share students’ personal data solely for authorized educational purposes and as described in our Privacy Policy, including in accordance with the directions of the Educational Institution, and/or the Educational Institution User, and/or the student’s parent or legal guardian (“Parent”).
• We do not disclose students’ personal data for targeted advertising purposes.
  
  We take active steps to disable third-party advertising networks when an Educational Institution User logs in to their account on the Service.
• We do not build profiles of Educational Institution Users except to support an educational purpose or as otherwise permitted by a Parent’s authorization.
• We have implemented a Data Security Program designed to protect the types of student personal data collected and used through the Service.
• We will clearly and transparently disclose our data policies and practices to our users.
• We will never sell students’ personal data, unless such sale is part of a corporate transaction, such as a merger, acquisition, or sale of assets.
  
  In such cases, we will require the new owner to continue honoring the terms set forth in this Privacy Policy,
  
  or we will provide the Educational Institution with notice and an opportunity to opt out of the transfer of student personal data by deleting such data prior to transfer.
• We will not make any material changes to our Privacy Policy or to our contractual agreements related to the collection or use of students’ personal data
  
  without first providing notice to the Educational Institution and offering an opportunity to opt out before using the data in a materially different way from what was disclosed at the time of collection.

How We Disclose Students’ Personal Data

We disclose students’ personal data as described in our Privacy Policy, including in the “Disclosure of Information” section above.

In addition, depending on the features and account controls applied to Educational Institution Accounts,
we may disclose information to other users on the Service — such as teachers, language supervisors, or content administrators.

If an Educational Institution User posts content in a community forum,
their username and profile information will be visible alongside their comment.

Depending on how the Educational Institution uses our Platform/Services,
and based on the terms of the agreement between the Educational Institution and us,
we may provide the institution with access to certain students’ personal data,
as well as to usage information related to the Educational Institution Account and teacher user accounts.

This access may be granted for educational purposes,
such as monitoring student learning activities and evaluating the effectiveness of the institution’s use of the Service.

We may also provide Educational Institutions with access to student personal data, student usage information,
and teacher usage information in response to a specific request from the institution.

Targeted Advertising

We do not use, disclose, or collect personal data of students using Educational Institution Accounts on the Service for the purpose of marketing or advertising any third-party commercial products or services,
including targeted advertising.

How We Retain and Delete Students’ Personal Data

We do not knowingly retain students’ personal data beyond the period necessary to support the authorized educational purpose,
unless retention is expressly authorized by the Educational Institution, the student, or the Parent/Legal Guardian.

Our users may continue to use their accounts for non-institutional personal purposes
and may choose to link their accounts to a personal or parental account.
In such cases, the user (or the Parent) is responsible for submitting account deletion requests.

Users with personal (or parental) accounts may delete their accounts and any associated personal information at any time through the Account Settings.
In such cases, users may contact our Help Center to request assistance or guidance for completing this process.

Depending on how the Educational Institution uses our Platform/Services
and the terms of the agreement between the Educational Institution and us,
users — including Educational Institution Users (or their Parents) — may be able to delete their accounts and related personal information through the Account Settings.
Users may also contact the Help Center for support and instructions on how to proceed.

In some cases, our Educational Institution partners — under a signed agreement with us that may include additional services, such as enrollment and administrative management —
may require that student accounts be managed under institutional control.
In such cases, Educational Institution Users (or their Parents) may not be able to delete accounts directly through Account Settings,
and deletion requests must instead be submitted to the Educational Institution.

The Educational Institution is responsible for managing and deleting any students’ personal data
associated with accounts that the institution no longer requires for educational purposes.
Educational Institutions should contact our Educational Partnerships Team to request the deletion of student personal data linked to Educational Institution Accounts.

We may request additional information to verify the authenticity of any deletion request.

If an Educational Institution User has linked their institutional account to a personal account,
the student’s educational activity may be retained within the personal account after disassociation.

Inquiries About Students’ Personal Data

If you have any questions or concerns regarding specific practices related to students’ personal data that have been provided to us by an Educational Institution,
please direct your inquiries to your Educational Institution.

This section does not apply to information provided by a student or any other individual to us independently of the student’s use of the Service under the direction of an Educational Institution.
For example, if a user links their personal account to their institutional account,
or chooses to retain their learning activity on our Platform through a personal account,
the information associated with that personal account is not considered student personal data.

Children’s Privacy Policy

This policy or section supplements our Privacy Policy and provides additional information on how we collect, use, and disclose personal information of children under the age of 13 (“Child” or “Children”).

We reaffirm our commitment to protecting children’s privacy.
Protecting the privacy of children is of utmost importance to us.
For this reason, we have implemented specific features and measures designed to help protect the personal information related to children (“Child Users”).

When a child creates an account, we collect their information in accordance with applicable laws,
including by obtaining verifiable parental consent or consent from the legal guardian (“Parent”) before account creation.

When an Educational Institution uses our Platform,
we rely on the institution to provide the required consent on behalf of the Parent
for the collection of information from an Educational Institution User under the age of 13 for educational purposes.

How Children Can Use and Register for Our Service

We do not permit Child Users to create an account without the consent of a Parent or Educational Institution.

Therefore, if we learn that a Child User’s personal information has been collected through our Service without parental or institutional consent,
we will take appropriate steps to delete that information.

If you are a Parent and discover that your child under the age of 13 has registered a personal account on our Service without your consent,
please contact us immediately to request the deletion of your child’s personal information from our systems.

Children Users – Account Registration Methods

Child Users can register for an account in one of the following ways:

1. Child User Registration with Parental Consent

When a Child User registers for our Service,
we request the username, date of birth, password, and the parent’s email address
so that we can send an email to the parent of the Child User to obtain verifiable parental consent before the child can use the Service.

We do not request any more information from the Child User than is reasonably necessary
to provide the Service or to obtain parental consent.

If we do not receive parental consent within seven (7) days,
the child’s account will be closed, and the child’s personal information will be deleted from our systems.

We may also rely on the Educational Institution to obtain and provide such consent on behalf of the parent, as described below.

2. Account Creation by an Educational Institution

(Responsibility for obtaining and providing consent lies with the Educational Institution)

When our Service is used by an Educational Institution,
we allow the institution to create Child User Accounts and to provide the required consent
on behalf of the child’s parent for us to collect the Child User’s personal information for educational purposes.

Educational Institutions may create a Child User Account by adding students to the Service through Single Sign-On (SSO),
or by manually creating individual logins and passwords for each student.

When Educational Institutions create accounts in this manner,
we rely on them to obtain and provide parental consent on behalf of the parent or guardian.

3. Methods of Providing Parental Consent

Parents may provide consent for a Child User to use the Service
by positively responding to the verification email we send to the parent’s email address
that was provided by the Child User during registration.

If we do not receive parental consent (or confirmation that the account is an Educational Institution Account) within seven (7) days,
the Child User Account will be closed, and the child’s personal information will be deleted from our systems.

4. Parental Accounts

A Parent may create a “Parental Account” on the Service
and link it to the Child User Account by clicking the account creation link
provided in the Parental Consent Notification email.

Parental Accounts allow parents to control the settings and functions of the Child User Account.
Parents may revoke permissions for the Child User to use the Service at any time by deleting the account.

In certain cases, the Educational Institution may retain administrative control,
including the ability to modify or delete the account.

What Information We Collect About Child Users and How We Use It

We collect the username, date of birth, and the parent’s email address when a Child User registers for the Service,
as well as any additional personal information that a Parent adds to the Child User Account, as described above.

We also collect information about the Child User’s activity on the Service (such as completed lessons).
Additionally, we collect usage and device information as described in the Information Collection section.

We use the information collected from Child Users to:

• provide our Services,
• personalize their learning experience,
• communicate with them to improve our Services,
• develop new educational offerings, and
• ensure the safety of our users and compliance with legal obligations.

We use the parent’s email address solely to communicate with the parent regarding matters related to the account.

Disclosure of Child User Information

A Child User’s username, progress information, and any personal data added by the Parent to the child’s profile
may be disclosed to the teacher associated with the Child User’s account,
although a Parental Account may restrict the Child User from adding teachers to the account.

Parents may also enable additional information-sharing features through the Parental Account —
for example, by adding profile information and allowing the child’s profile to be shared with teachers and other users,
or by enabling the Child User to post content (such as questions and answers) on the Service.

Parents who enable content-posting features should understand that Child Users may share personally identifiable information in free-form content on the Service.
Therefore, parents should monitor their child’s posts and remove any personal information if necessary.

We may also disclose Child Users’ personal information for legitimate business purposes,
as described in the Disclosure of Information section above.

No Third-Party Tracking or Targeted Advertising

We do not display targeted advertisements on the Service.
We do not disclose Child Users’ personal information for direct marketing or targeted advertising purposes.
In addition, we take active measures to disable third-party advertising networks on web pages containing child-directed content.

Parental Access, Modification, and Deletion of Child Accounts

As a Parent, you have the ability to access and control your child’s account information
through the “Your Children” section of your Parental Account.

To refuse future collection or use of your child’s personal information,
you may delete your child’s account by following the applicable instructions.

Please note that you must delete the Child User Account before deleting the Parental Account itself.

Parents may also contact us via our Support Page to request access to or deletion of the Child User Account.
Please note that the parent will be required to provide the Child User’s username,
and we may take steps to verify your identity before granting access to the child’s account.

In certain cases, the Educational Institution may retain administrative control,
including the ability to modify or delete the account.
In such cases, the Parent should direct their request to the Educational Institution.

For more details, please refer to the Educational Institution and Student Use Policy.